This
Camera Technology Notice supplements the Ground Transportation Privacy Notice and describes how we collect and process personal information from Camera Technology used when you are providing Services through a DSP.
What personal information may the Camera Technology collect?• Driver identification information, such as full name and photo. Click
here to learn more about our use of facial recognition information and to see our Photo and Facial Recognition Information Use and Retention Notice.
• Video recordings of the vehicle interior (including occupants of the driver and passenger seats) and external views including to the front, right, left, and the rear of the vehicle. Video recordings are automatically captured while the vehicle is on and for a short period of time after the vehicle is turned off. If the vehicle is turned on but the vehicle has not moved for a certain amount of time, video camera recordings of the cab interior are automatically turned off. This footage may be uploaded from the Camera Technology to secure servers including in the following circumstances:
o When you tell the camera to record and upload, if this feature is available (for example, you may choose to upload video footage manually to document safety concerns or delivery issues);
o When the camera detects an accident or potential safety incident, such as a failure to stop at a stop sign or at a red light, unsafe following distance, speeding, distracted driving (e.g. using a handheld device while operating the vehicle), or an emergency braking event;
o When information useful to improve maps and routing is detected; and
o If still available, when Amazon or your Transportation Company requests it in compliance with applicable law, such as when the footage could be useful in connection with an investigation. Footage that is not uploaded remains encrypted and is automatically overwritten so that there is never more than a limited amount of footage stored on the Camera Technology.
Neither Amazon nor your Transportation Company will access footage of the cab interior, except when you initiate recording or to the extent required by Amazon or its Technology Partners to verify the accuracy of in-vehicle alerts, or as otherwise permitted under applicable law.
• Information related to your operation of the vehicle including:
o Vehicle location and movements, such as distance driven, speed, acceleration, braking, turns, or following distance;
o Contextual factors outside the vehicle, such as traffic lights and traffic signs, proximity to other vehicles, or whether the vehicle is in a construction or school zone;
o Potential traffic violations, such as speeding, seatbelt non-compliance, or failure to stop at a stop sign; and
o Potentially unsafe driving behaviors, such as distracted or drowsy driving.
How may Amazon use the personal information collected?We use your personal information for the purposes noted in the Ground Transportation Privacy Notice, including:
• To promote your safety, and the safety of Amazon personnel and others, including by providing real-time in-vehicle alerts when potentially unsafe conditions or behavior are detected, and to support advanced safety features and driver assistance technologies.
• To confirm your eligibility to perform services under your or your Transportation Company’s contract with Amazon.
• To manage Amazon’s contractual relationship with you or your Transportation Company, including assessing your or your Transportation Company’s compliance with Amazon policies and service standards.
• To support safety programs and operations, such as to generate safety reports that your Transportation Company can use to recognize positive and safe driving practices or to provide feedback and training regarding proper road safety conduct.
• To investigate accidents or other incidents, to support insurance claims or disputes, or to support legal proceedings.
• To troubleshoot and improve Amazon’s services, the delivery experience, or the Amazon Transportation Technology, including to improve the accuracy of mapping, routing, and navigation data or to verify and improve the accuracy and precision of event detection capabilities and in-vehicle alerts.
Who will have access to your personal information from Camera Technology?• Your Transportation Company. Your personal information may be made available to your Transportation Company, including through a secure portal hosted by us or the relevant Technology Partner. Your Transportation Company may use this information to support its safety programs and operations, for employment purposes (if applicable), for incident investigations, or as needed in the course of providing the Services.
• Amazon personnel and group companies. We may make your personal information available to designated Amazon personnel, including those who are responsible for the safety of drivers, investigation of accidents and on-road incidents, and the accuracy of in-vehicle alerts. Your personal information may also be disclosed by Amazon to other Amazon affiliates on a need-to-know basis or where such entities otherwise have lawful access to your personal information. All Amazon entities we share your information with are either subject to this Camera Technology Notice or follow practices that are at least as protective as those described in this Camera Technology Notice.
• Third-party service providers. Third-party service providers are permitted to access, use, and retain your personal information only for the purpose of providing services to Amazon or to your Transportation Company or to improve services provided to Amazon or to your Transportation Company as described in this Camera Technology Notice and only in a manner consistent with this Camera Technology Notice.
• Insurers, authorities, opposing parties, and professional advisors. Under appropriate circumstances, such as insurance claims, disputes, investigations, or legal proceedings, your personal information may be disclosed to insurers, courts, governmental or administrative authorities, opposing parties, professional advisors, or as otherwise permitted under applicable laws.
Amazon does not otherwise share personal information collected from Camera Technology with any third parties and does not sell such personal information.
Please refer to the Ground Transportation Privacy Notice for additional information, including how your personal information is secured, how to exercise your rights under applicable laws, and who to contact with privacy questions or concerns.